HexTriage is an AI-powered Web3 support bot that diagnoses failed transactions, flags scam tokens, and routes VIP users straight to your team instantly, in any language.
They don't know if their funds are gone. They don't know if it's slippage, a missing approval, or a contract bug. Your support team is asleep so they panic in your Discord, or worse, end up in someone else's DM pretending to help.
Meanwhile scam tokens get shared in your community and nobody catches them in time.
Every unanswered failed transaction message is a trust problem waiting to become a churn problem. Or a phishing victim.
No setup headaches. No new app to learn. It lives where your community already is.
Right in your Discord or Telegram. No ticket forms, no waiting in a queue. Just a normal message.
Cross-references on-chain data, decodes the exact revert reason, and checks for scam signals across 13+ chains.
Most issues get answered on the spot. High-value or sensitive cases are flagged and handed to a human, instantly.
Not a generic chatbot wrapper. Purpose-built diagnostics for the exact problems your users actually hit.
Decodes failed transactions down to the exact revert reason, including custom Solidity errors, across 13+ EVM chains. Explains exactly what happened and how to fix it.
Checks contract addresses for honeypots, blacklists, abnormal taxes, and dangerous ownership concentration before your users get rugged.
Automatically detects high-value wallets and routes them straight to your team, without ever exposing balance figures in chat. Wealth-blind by design.
Responds in whatever language your user writes in. No translation plugins, no missed non-English communities.
Pick the tier that matches your community size and support volume. All plans include setup assistance.
Tell us about your protocol and we'll get back to you within one business day.